Receptionist, Administrative​/Clerical

Join us for the Receptionist role at H&R Block
.

Location:

Arizona, United States. Pay: $14.00 - $17.40 per hour.

Employment Type:

Full-time. Seniority Level: Not Applicable.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We are committed to a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best. As a seasonal Client Service Professional/Receptionist, you will wow clients now and in the future by answering phones, greeting clients, matching them with the right tax professional, scheduling appointments, ensuring all client needs are met, and maintaining office cleanliness and organization.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Proficient with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (eligibility applies).

At H&R Block we remain committed to building a connected culture where trust, care, and connections guide our work. We are recognized worldwide on best‑company lists and offer an environment where colleagues support each other’s growth. You will be immersed in an exceptional work environment recognized throughout the world on Best Companies lists.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.