Overnight Valet Attendant - Camp Verde, AZ

Job Description

Posted Monday, December 29, 2025 at 6:00 AM

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

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Position Summary

Join our team as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours.

Primary

Objective

Deliver prompt, courteous, and secure valet services overnight, maintaining guest satisfaction and vehicle safety in alignment with hotel standards and company policies.

Duties and Responsibilities

Warm Welcome – Greet guests warmly and assist with luggage and vehicle needs during overnight hours.

The Details – Conduct thorough vehicle inspections to document any existing damage on claim tickets.

Safety – Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.

Stay Vigilant – Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.

Keep it Clean – Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards.

Timekeeping – Accurately record hours and gratuities in compliance with company policies.

Customer Service – Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.

On Time – Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.

Support – Support team members and assist with additional tasks as needed to ensure smooth overnight operations.

Additional Duties – Help with other tasks as needed to support the team and daily operations.

Knowledge, Skills, and Abilities

To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

High school diploma or GED required. Prior customer service experience is preferred. A helpful attitude and strong commitment to delivering excellent service are essential.

Licenses & Background Requirements

A valid driver’s license and reliable transportation are required. Candidates must maintain an acceptable motor vehicle record (no more than three moving violations within the past three years) and pass a background check. No additional certifications are required.

Hospitality, Customer Service & Communication

Provide outstanding guest service through clear, courteous communication and attentive listening. Foster a warm, personalized experience that aligns with company standards and leaves a positive, lasting impression.

Organizational Support & Adaptability

Comply with all company policies and procedures while effectively managing multiple responsibilities. Demonstrate flexibility and professionalism in dynamic environments and respond calmly and efficiently to unexpected challenges.

Dependability & Safety

Consistently follow instructions, maintain assigned schedules, and complete tasks in a timely manner. Adhere to all safety protocols, use equipment correctly, and promptly report any unsafe conditions to help maintain a safe and efficient work environment.

Physical Demands & Work Environment

Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods. Work is performed indoors and outdoors, often in varying weather conditions,…