Service Advisor at Steve Marshall Group

Elevate your automotive career as a Service Advisor in Campbell River, BC with Steve Marshall Group. This is your chance to deliver exceptional customer care and guide clients through their vehicle maintenance needs.

The Steve Marshall Group is a family-owned dealership looking for a skilled Service Advisor. In this customer-focused role, you will be the main point of contact for service inquiries while managing service appointments and ensuring customers are informed every step of the way. Your attention to detail and problem-solving skills will be essential in providing quality service.

Key Responsibilities:

• Greet customers promptly and helpfully

• Accurately document vehicle issues for repair orders

• Explain service recommendations and estimated costs

• Update customers on vehicle status regularly

• Collaborate with technicians and service staff

Requirements:

• High school diploma or equivalent

• Previous experience in automotive service advising

• Basic knowledge of vehicle systems and repairs

• Strong communication skills and customer-first approach

• Ability to manage multiple priorities in a fast-paced environment

Enhance your career and customer service skills with the Steve Marshall Group in picturesque Campbell River.