Manager, Mental Health and Substance Use, Community Services

Campbell River Dogwood Street (CRDS) - Campbell River, BC V9W 2X9 CA (Primary)

Work Area (FBA Only)

Multi-Site

Yes

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

08:30-16:30

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$68.61 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 26 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, the MHSU Community Manager is responsible for setting the direction of patient/client care activities, operational planning, human resource management, financial management, education and research for the assigned programs. The position is responsible for development and implementation of care programs, policies and procedures in a manner aligned with the organization's culture, values and strategic direction and ensuring coordination of services with all relevant aspects of Mental Health and Substance Use Services and other VIHA programs.

Baccalaureate degree in relevant discipline. Master's degree preferred. Seven to ten years of relevant management experience, preferably in the Mental Health and Addictions field. Experience in program redesign. Knowledge of Mental Health delivery systems.

• Excellent communication, interpersonal skills, problem solving and conflict resolution skills.
• Demonstrated ability to lead others and negotiate creative solutions.
• Ability to utilize both analytical skills and conceptual thinking to identify and resolve issues.
• Commitment to collaborative practice and lifelong learning.
• Physical ability to perform the duties of the position.