Customer Service-Focused Supervisor

Join Sobeys Inc. as a Customer Service-Focused Front End Supervisor in Campbell River. Your leadership will enhance employee development and customer engagement in this vital role.

As Front End Supervisor at Thrifty Foods, you will ensure a welcoming atmosphere while monitoring sales performance and adherence to safety standards. This role involves active coaching of staff and fostering a culture of excellence that strengthens customer loyalty. Be an essential part of Sobeys’ mission to impact communities positively.

Key Responsibilities:

• Supervise staff and promote a customer service culture

• Maintain cleanliness and presentation of the front end

• Analyze sales data for strategic decision-making

• Ensure compliance with operational standards and procedures

• Assist in hiring, training, and employee feedback loops

Requirements:

• Minimum 12 months experience in retail supervision

• Comprehensive knowledge of store operations

• Flexible availability including evenings and weekends

• High School Diploma

• Ability to work independently and thrive under pressure

Utilize your expertise to drive customer engagement and teamwork at Thrifty Foods while delivering exceptional shopping experiences at Sobeys Inc.
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