Sales Associate

Sales Associate – Part Time Position

Location: Campbell, CA
Job Type: Part Time
Compensation: $20 per hour

Schedule & Availability

• Must be available to work weekends (Saturday and Sunday) regularly.
• Must have availability to work 4 days per week.
• Must be able to work a minimum of 16 hours per week on average, with the ability to flex to 24 hours.
• Must be available during clinic operating hours (as posted on the website, subject to change).
• Must commit to a schedule made 60 days in advance.

Ability to commute / cover other clinics: Reliably commute to the home clinic location and periodically travel to other clinics to provide coverage as needed.

ESSENTIAL FUNCTIONS Sales & Client Experience

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership

• Provide on‑floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and raise concerns to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply.

Travel as an Opportunity

Travel is not a requirement for this role, but the role may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This position requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of a high‑volume clinic environment.

In‑Person Connections

The Sales Associate role is an on‑site position, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks

• Skin Laundry Employee Treatment & Product Discount Program

Work/Life Balance

We offer an extensive holiday policy and initiatives that support mental health both in and out of work.

We Don’t Hire Jerks

We are a group of humble, kind, and self‑aware individuals where bullying, gossip, racism, or any other form of discrimination is not tolerated.

Commitment to Growth

We are dedicated to your growth and provide a roadmap for success, provided you are willing to put in the work.

Speak Up Culture

Your voice is heard and vital to the organization’s health; we provide a safe space for feedback and…