Social Services Director

Job Details

Job Location: Shenandoah, IA 51601

Join the Campbell Street team and be part of a company that truly invests in its employees! Proudly Great Place to Work® certified
, we are dedicated to creating a supportive and rewarding environment for our staff. We offer unique benefits
, including certification reimbursement, same‑day pay, and a matching 401(k) because we believe in taking care of the people who take care of others.

At Campbell Street, we welcome individuals at all stages of their careers
—whether you’re an experienced professional, looking for a career change, or completely new to the industry, we provide the tools and support you need to succeed. We offer flexible scheduling to accommodate those continuing their education,
cover all CEUs and license renewals
, and provide hands‑on guidance through our clinical, operations, HR, business development, business office, and talent acquisition teams
.

At Campbell Street, our Mission is simple yet powerful:
Exceptional People. Extraordinary Care. We strive to create a lasting, positive impact in everything we do. Guided by our SMART Values
—
Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency
—we foster a culture of integrity, support, and excellence. These principles shape how we serve our residents and empower our staff, ensuring a compassionate and purpose‑driven environment where everyone can thrive.

As we continue to grow and serve more residents across the Midwest
, we are looking for compassionate, driven individuals to join our team. If you’re looking for a fresh start, a new opportunity, or a chance to build a meaningful career in healthcare
, we invite you to apply today!

Responsible for planning, developing, organizing, implementing, evaluating, and directing the Social Service Department in accordance with federal, state, and local standards, as well as established policies and procedures to ensure that the medically related emotional and social needs of the patients/residents are met and maintained on an individual basis.

• Plans and directs a comprehensive social services program which provides support services for residents and families.
• Responsible for coordinating all admissions and discharges to ensure facility census is kept at its maximum capacity.
• Participates in an interdisciplinary team approach to better serve the needs of the facility population.
• Provides therapeutic intervention to help residents cope with the social and psychological aspects of illnesses, impairments, or disabilities, as well as their feelings about separation from family/community, physical, and emotional loss.
• Maintains written documentation in the customer medical record per facility policy and state and federal guidelines.
• Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in the medical record. Active cases require ongoing documentation.
• Develops social service component of the resident’s plan of care identifying specific problems, goals, and approaches. Ensures and documents that residents/families have input into the care planning process.
• Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the resident’s rights are maintained.
• Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc.)
• Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.
• Facilitates discharge planning including the development of an organized discharge plan.
• Participates in departmental budget planning and supplies monthly report to the Administrator.
• Performs additional duties as assigned.

At Campbell Street, we believe in taking care of our employees just as they care for others. We offer a comprehensive benefits package designed to support your health, financial well‑being, and career growth. Whether you’re looking for great insurance options,…