Regional Support Trainer

Job Summary

Sev1

Tech LLC is seeking a highly qualified Regional Support Trainer to deliver high‑quality training and technical support for tactical radio systems to U.S. Army units stationed at Fort Campbell, KY. The successful candidate will conduct hands‑on training, troubleshoot, install, and maintain equipment, and serve as the primary point of contact for technical issues.

Active Secret clearance required.

• Conduct hands‑on training sessions for Army units on the operation, configuration, maintenance, and troubleshooting of tactical radio systems.
• Tailor training programs to meet the specific needs and operational requirements of regional units, ensuring optimal utilization of tactical radio assets in mission‑critical scenarios.
• Serve as the primary point of contact for resolving technical issues and providing expert guidance on tactical radio operations and maintenance, both in the field and remotely.
• Maintain accurate records of training activities, including attendance, evaluations, and feedback; prepare comprehensive reports to assess training effectiveness and identify areas for improvement.
• Foster strong relationships with Army units, commanders, and other stakeholders, providing ongoing support and technical expertise to ensure mission success and operational readiness.
• Collaborate closely with internal teams, including product development, engineering, and customer support, to address customer needs, gather feedback, and contribute to the enhancement of tactical radio solutions.
• Achieve and maintain Assistant Instructor (AI) and Primary Instructor (PI) certification and annual re‑certification as stated in the PM TR TPF SOP.
• Attend level 2 training certificate to gain radio and maintenance troubleshooting skills.

• Associate degree or 2‑year technical school.
• 10 years of combined education and relevant technical experience (8 years of additional direct experience may substitute).
• Proven experience facilitating small and large group training activities to achieve desired training outcomes in both in‑person and virtual/online classroom environments.
• In‑depth knowledge of Army communication protocols, encryption standards, and radio frequency management.
• Proficiency in troubleshooting complex technical issues and providing effective solutions in high‑pressure environments.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage and educate diverse audiences.
• Must be able to travel within the region and occasionally internationally up to 50% of the year, as required.
• Prior military experience, especially in communications or signal corps, is preferred.

• Employee must regularly sit, walk, and/or stand throughout various times during the day.
• Use hands repetitively to handle, feel, or operate standard office and maintenance power equipment.
• Lift 50 pounds.

• Prior military experience is a plus.

Founded in 2010, Sev1

Tech LLC is a leading provider of IT modernization, engineering, and program management solutions. Our mission is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

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