Production Associate

Tico Coffee Roasters is a women-owned boutique specialty coffee roasting and tea company located in Campbell, CA. We exist to offer a truly unique experience that empowers, protects, and nourishes life from farm to cup.

We care deeply about exceptional coffee, sustainability, quality, and social responsibility. Our team is passionate about what we do, and we take pride in delivering high-quality products and service to our wholesale, retail, and corporate customers.

Position Summary

The Production Associate supports the daily operations of Tico Coffee Roasters’ roasting facility by accurately and efficiently preparing coffee orders, operating production equipment, maintaining inventory, and keeping the production and warehouse areas clean, organized, and safe.

This is a fast-paced, hands-on position that requires a strong work ethic, attention to detail, reliability, initiative, and the ability to work with a sense of urgency. The ideal candidate is proactive, adaptable, willing to learn, comfortable performing repetitive physical tasks, and able to work effectively both independently and as part of a team.

The Production Associate will report directly to the Warehouse & Production Supervisor and will help ensure that orders are completed accurately, on time, and according to Tico Coffee Roasters’ quality and safety standards.

Key Responsibilities

Production & Order Fulfillment

• Accurately prepare, fill, package, label, and assemble coffee orders for wholesale, retail, and delivery.
• Prep, organize, fill, and quality-check coffee bags according to daily production needs.
• Operate production equipment including weigh-and-fill machines, band sealers, scales, grinders, label applicators, and label printers.
• Monitor production processes to ensure products are prepared according to specifications.
• Perform quality checks to ensure coffee, packaging, labels, and finished products meet Tico Coffee Roasters’ standards.
• Troubleshoot routine production issues and communicate problems to the Warehouse & Production Supervisor.
• Ensure that every bag of coffee is accurately packaged and represents Tico Coffee Roasters’ quality standards.
• Maintain knowledge of Tico Coffee Roasters’ products, packaging, equipment, and production procedures.

Warehouse & Inventory

• Restock coffee, packaging, and other production supplies as needed.
• Assist with receiving, unloading, organizing, and putting away incoming shipments.
• Maintain accurate and organized inventory in designated storage areas.
• Help maintain the organization of the roastery, warehouse, and merchandise areas.
• Assist with shipping, receiving, and general warehouse duties as needed.

Cleaning, Safety & Sanitation

• Maintain clean, organized, and sanitary production and work areas throughout the shift.
• Complete daily cleaning of work areas and basic equipment maintenance.
• Follow all company safety, quality, sanitation, and production procedures.
• Operate machinery and equipment safely and efficiently.
• Properly handle cleaning products and chemicals according to company procedures.
• Report equipment, safety, sanitation, or quality concerns promptly.

Teamwork & Professionalism

• Communicate regularly and effectively with team members and supervisors to ensure accurate production and order fulfillment.
• Follow directions and complete assigned tasks accurately and on time.
• Demonstrate initiative and a proactive, can-do attitude.
• Work with a sense of urgency while maintaining quality and accuracy.
• Be adaptable and willing to learn new processes, equipment, and coffee knowledge.
• Contribute positively to a respectful, collaborative, and professional work environment.
• Take responsibility for completing assigned tasks and helping the team meet weekly production goals.

Qualifications & Requirements

Required

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