Sales Representative

Sales Renewals Representative – Barracuda

Location:

Alpharetta, GA & Campbell, CA. Join our passionate team to drive renewal rates across North America.

We believe every business deserves access to cloud‑enabled, enterprise‑grade security solutions that are easy to buy, deploy, and use. More than 200,000 organizations trust Barracuda to protect them so they can focus on growing their business.

We are an Equal Opportunity Employer. Barracuda Networks is committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

• Responsible for a specific territory that drives sales revenue through contract renewals to maintain a high renewal close rate.
• Conduct outbound calls and emails to make customers aware of upcoming renewal options 90–120 days in advance.
• Create and provide proposals, negotiate, and supply any related documentation at least 60 days in advance to facilitate the renewal.
• Use Salesforce CRM to document all customer activity, manage pipeline, and forecast.
• Identify upsell opportunities within customer accounts and partner with a sales representative to close.
• Collaborate with Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction.
• Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals.
• Achieve monthly/quarterly revenue targets through accurate forecasting and sales skills.

• Highly organized, able to prioritize and manage time effectively.
• Excellent customer service and communication skills.
• Strong business acumen and a proven track record of execution in a renewal environment.
• Passion for collaboration and a basic understanding of internet security technology.
• Team‑oriented with the ability to succeed.
• Driven, conscientious, and perseverant in conducting outbound sales contacts daily.
• Accurate information tracking and strong attention to detail.
• A self‑starter, high energy, and results oriented.

• Equity in the form of non‑qualified options.
• High‑quality health benefits.
• Retirement plan with employer match.
• Career‑growth opportunities.
• Flexible Time Off and Paid Time Off.
• Volunteer opportunities.

Seniority level: Entry level

Employment type: Contract

Job function: Sales and Business Development

Industries: Computer and Network Security