IT Business Analyst

Downsview Central, Canada | Posted on 05/28/2026

The organization is seeking an experienced IT
Business Analyst to support a large, complex digital and systems transformation initiative. This role works closely with project management, delivery teams, vendors, and business stakeholders across the full project lifecycle.

The Business Analyst will play a key role during the design, implementation, and testing phases
, ensuring business needs are accurately translated into high‑quality system solutions that align with public‑sector standards, governance, and digital service requirements.

• Support design, implementation, and testing phases of assigned initiatives
• Report assignment progress regularly, identify risks/issues, and recommend mitigation strategies
• Lead or participate in cross‑functional teams developing business and technology solutions
• Conduct feasibility analysis, project scoping, and work effort estimates
• Facilitate Joint Application Design (JAD) and Joint Requirements Planning (JRP) sessions
• Analyze and document current‑state and future‑state business processes and dataflows
• Elicit, analyze, validate, and document business and system requirements
• Apply standardized requirements management tools and templates
• Review and provide feedback on technical design documentation
• Participate in walkthroughs at defined project milestones
• Ensure effective knowledge transfer throughout the engagement
• Follow direction from the Project Manager and/or Lead Business Analyst
• Business cases and procurement documentation
• Business requirements, rules, and process models
• System requirements specifications
• Business and data glossaries
• Business and system use cases
• User epics, stories, themes, product backlogs, and sprint plans
• Conceptual and logical data models
• Functional and non‑functional requirements
• Requirements traceability matrices
• User interface specifications and prototypes (low and high fidelity)
• Reporting specifications
• Test plans, strategies, and test cases
• Risk and issue logs
• Status reports and work plans
• Architecture artifacts required for governance reviews
• Additional project artifacts as required

• Support development teams during build and testing
• Review test strategies, plans, and test cases
• Manage defect logs and issue resolution
• Support integration, system, and user acceptance testing
• Respond to end‑user inquiries
• Coordinate risks, dependencies, and inter‑project activities
• Maintain all artifacts in a shared project repository

• Strong knowledge of SDLC and delivery methodologies (Agile, Waterfall, Iterative)
• Experience with UML, business object‑oriented modeling, and structured analysis techniques
• Experience analyzing and estimating large, integrated mainframe and mid‑tier systems
• Experience supporting complex online and batch transaction environments
• Experience modernizing and supporting legacy systems, including COTS implementations
• Experience with backlog management, sprint planning, and Agile facilitation
• Experience with prototyping, reporting, and requirements management tools

• Experience working within public‑sector governance, architecture, and compliance frameworks
• Knowledge of digital service standards and accessibility requirements (AODA)
• Experience with feasibility studies, business cases, and approval processes
• Understanding of enterprise architecture checkpoints and governance models

• Excellent analytical, problem‑solving, and decision‑making skills
• Strong communication, facilitation, and presentation abilities
• Ability to work independently and collaboratively
• Strong stakeholder management and negotiation skills
• Creative, user‑centric mindset with attention to detail

• 8+ years of Business Analysis experience