Relationship Banking Associate

Pay Range: $17.50 - $21.58

The Relationship Banking Associate delivers high‑quality customer service and responsiveness to meet internal and external customer satisfaction. This individual processes routine transactions, supports consumer deposit account opening, and identifies sales opportunities to partner banks.

• High School Diploma or Equivalent
• Minimum one year experience in related banking positions or equivalent sales/customer service experience

• Excellent listening and communication skills
• Ability to initiate conversations with customers and identify needs and opportunities
• Organizational, interpersonal, and customer relations skills including problem solving and decision‑making
• Ability to function in a fast‑paced, ever‑changing environment
• Team‑player and cooperative
• Proficient computer skills

• 65% – Process routine transactions and general customer/account servicing duties accurately and efficiently, including teller transactions, administrative tasks, record maintenance, vault balancing, and referrals.
• 25% – Identify customer opportunities through consultative conversations, conduct sales and service calls, resolve issues, and ensure customer satisfaction.
• 5% – Participate in community events supporting the Community Reinvestment Act (CRA).
• 5% – Perform other duties as assigned.

• Effective communication with internal and/or external customers
• Stationary 50% of time; move around within/between locations; bend, twist, crouch, squat; lift up to 20 lbs.

We empower people to grow, innovate, and thrive through meaningful work.

We offer generous time‑off policies, wellness initiatives, and flexible work arrangements.

We support volunteer service and charitable partnerships.

Every voice matters; supportive leadership and inclusive environment.

Wide variety of development programs and tools.

Competitive compensation, benefits, and incentives.

Celebrated 165+ years of growth and risk management.

• Generous Paid Time Off:
  At least 22 days annually, prorated in the year of hire.
• Parental Leave:
  Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage:
  Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage:
  Ensuring your overall health and well‑being.
• Flexible Spending Accounts:
  For healthcare and dependent care expenses.
• Employer‑Paid Disability Coverage:
  Both short‑term and long‑term, with an option to purchase additional long‑term coverage.
• Life Insurance:
  Employer‑paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits:
  Including hospital, accident, and critical illness coverage.
• Retirement Plans:
  Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance:
  Supporting your growing family.
• Tuition Reimbursement:
  Invest in your education and career growth.
• Employee Assistance Program (EAP):
  Access to support and resources.
• Financial and Banking Services:
  Various benefits and financial planning assistance.

• Medical Coverage:
  Includes employer contributions to HSA for High Deductible Health Plan participants.
• Generous Parental Leave:
  Six weeks of paid leave at 100% of your salary.

• Retirement Plans:
  Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year.
• Paid Sick and Safe Leave:
  For your health and safety.
• Employee Assistance Program (EAP):
  Access to support and resources.
• Financial and Banking Services:
  Various benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

• Entry level

• Full‑time

• Finance and Sales

• Banking