Tech Services Q.A. Representative

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

• Serve as the site subject matter expert (SME) for metrology, dimensional inspection, and measurement systems.
• Develop, validate, qualify, and maintain measurement systems utilizing precision hand tools, bench instruments, vision systems, and touch-probe equipment.
• Program, operate, troubleshoot, and maintain Micro Vu measurement systems and associated software.
• Design, develop, and support fabrication of measurement fixtures to improve inspection accuracy, repeatability, and efficiency.
• Lead Measurement System Analysis (MSA) activities, including protocol development, work instruction creation, Gage R&R studies, statistical analysis, and final reporting.
• Evaluate measurement system capability using statistical tools and software and implement improvements as needed.
• Support equipment qualification, process validation, and validation maintenance activities related to inspection and measurement systems.
• Perform dimensional inspections and testing in accordance with engineering drawings, specifications, sampling plans, and quality requirements.
• Support incoming inspection, manufacturing inspection, nonconformance investigations, customer complaints, and change control activities.
• Analyze inspection and measurement data to identify trends, opportunities for improvement, and potential quality risks.
• Maintain inspection programs, quality records, calibration requirements, protocols, reports, and associated quality documentation.
• Provide training, coaching, and technical support to manufacturing, quality, and engineering personnel on measurement techniques, inspection processes, and metrology best practices.
• Collaborate with Engineering, Manufacturing, Validation, and Quality teams to implement process improvements and support new product or process introductions.
• Ensure compliance with Quality System Regulations, ISO requirements, internal procedures, safety policies, and environmental requirements.
• Maintain a clean, organized, and safe work environment.
• Demonstrate accountability for all safety, quality, and compliance requirements.
• Perform additional duties and special projects as assigned by Quality Management.

• Education:
  
  Required / Minimum:
  High School Diploma/GED Preferred:
  Associates Degree in Programming, Engineering, Math or similar field
• Experience:
  
  Preferred:
  Six (6) months of experience in manufacturing, metrology, dimensional inspection, precision measurement systems, vision systems, or a related technical field. Experience with Micro Vu equipment, MSA, Gage R&R studies, and interpreting engineering drawings is highly desirable.

• Proficient in reading, writing, and communicating effectively in english.
• Strong verbal and written communication skills with the ability to interact effectively with associates, management, customers, and auditors.
• Demonstrated problem-solving and root cause analysis skills.
• Strong interpersonal skills, professionalism, and commitment to continuous improvement.
• Ability to interpret engineering drawings, product specifications, and work instructions.
• Working knowledge of quality systems, manufacturing processes, and product component requirements.
• General knowledge of key regulations such as FDA, GMP, ISO, and OSHA preferred. Willingness to learn and…