Cards Operations Officer

Position: Payments and Cards Operations Officer
Location: Mississippi Mills

Precision-focused Payments and Cards Officer roles at Eziway support accurate payment processing, reconciliation, and card management within Salary Packaging Operations.
Reporting to the Salary Packaging Manager, you will manage daily payments, card operations, and related enquiries. The role requires administration, payments, or accounts experience, strong numerical skills, and confident communication. You will work across Cards, Salary Packaging, IT and Software, and clients and employers.

Key Responsibilities:

Process employer deposits and payment batches before midday
Complete bank reconciliation and resolve payment discrepancies
Manage card cancellations, exceptions, reactivations, and malfunctions
Monitor card stock, renewals, and Australia Post dispatch
Respond to payment and card enquiries within 24 hours
Requirements:
Experience in administration, payments, or accounts
Strong attention to detail and accurate data entry
Reconciliation skills and strong numerical ability
Professional communication with clients and employers
Microsoft Office Suite proficiency and organisation
Bring accuracy, reconciliation expertise, and organised card administration to Eziway's daily salary packaging operations and client support.