Office reception clerk

Location: Algoma, Sudbury District and Greater Sudbury (Chelmsford)

Secondary (high) school graduation certificate
Overview  Languages  English
Education   Secondary (high) school graduation certificate
or equivalent experience
Experience  1 year to less than 2 years
On site  Work must be completed at the physical location. There is no option to work remotely.
Work setting   Private sector
General office
Responsibilities  Tasks   Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Calculate billing charges
Monitor mobile radio or telephone
Provide directory assistance
Relay service to persons with disabilities
Perform data entry
Provide customer service
Perform basic bookkeeping tasks
Experience and specialization  Computer and technology knowledge   Word processing software
MS Office
Social Media
Presentation software
Electronic mail
Spreadsheet
MS Excel
MS Outlook
MS Windows
Additional information  Security and safety   Basic security clearance
Criminal record check
Work conditions and physical capabilities   Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting
Combination of sitting, standing, walking
Personal suitability   Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management
Maturity
Benefits  Other benefits   Free parking available
Learning/training paid by employer
On-site amenities