Front desk agent

Job in Fox Creek, Alberta, Canada

Listing for: Timber Ridge Inn and Suites

Full Time position
Listed on 2026-01-29

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Call Center / Support

Location: Fox Creek

Education:
Expérience:
Secondary (high) school graduation certificate
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Attention to detail
Standing for extended periods
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Team player
Are you authorized to work in Canada?
Early morning
7 months to less than 1 year
Evening
Morning
Night
Day
Weekend
Free parking available
Other benefits
Durée de l'emploi:
Permanent
Langue de travail:
Anglais
Heures de travail: 30 to 40 hours per week

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