Front desk agent

Job in Malakwa, British Columbia, Canada

Listing for: Crazy Creek Resort

Full Time, Part Time position
Listed on 2026-01-29

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support

Location: Malakwa

Education:
Expérience:
No degree, certificate or diploma
Investigate complaints and claims
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Provide customer service
Process credit cards, vouchers and other payments
Professionalism in customer service
Computerized bookkeeping system
Central reservation system (CRS)
Lightspeed
Basic
Attention to detail
Fast-paced environment
Ability to work independently
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Values and ethics
Ability to multitask
Are you authorized to work in Canada?
Do you have experience working in this field?
Do you live near the job location?
Evening
On call
Experience an asset
Weekend
Free parking available
Durée de l'emploi:
Permanent
Langue de travail:
Anglais
Heures de travail: 10 to 40 hours per week

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