Customer Experience Associate

Position: Customer Experience Associate at Scotiabank
Location: Stratford South

Join Scotiabank as a Customer Experience Associate at the Stratford Branch, dedicated to helping customers reach their financial goals. This role blends exceptional service with technology to enhance the customer journey.

At Scotiabank, you will be the face of our branch, building strong relationships with clients. Your responsibilities will include understanding customer needs, conducting transactions, and contributing to the Branch’s simple sales opportunities.

Your role will also involve promoting digital banking solutions to help clients manage their finances effectively.

Key Responsibilities:

• Build strong relationships through excellent customer service

• Process customer transactions with accuracy

• Identify and fulfill simple sales opportunities

• Introduce clients to mobile banking for self-service

• Collaborate effectively within a team environment

Requirements:

• Established customer service experience preferred

• Professional and friendly approach with clients

• Flexible working schedule required

• Comfort with basic sales processes

• Strong technical abilities in digital banking

Embrace this opportunity to excel in customer service while advancing Scotiabank's mission in Stratford.
#J-18808-Ljbffr