Bilingual Customer Service Agent in Bowling

Location: Tignish

Join the leading bowling industry as a Bilingual Customer Service Agent. Bring your energetic spirit to a team dedicated to enhancing customer satisfaction and ensuring smooth communication.

In this role, you will address customer inquiries and account requests while promoting our products and services. Your ability to communicate fluently in both English and French will enable you to connect with a diverse clientele effectively. You will thrive in a fast-paced environment while assisting with troubleshooting and administrative tasks.

Key Responsibilities:

• Handle customer inquiries via phone and email promptly

• Direct customers to helpful resources and assist on the web-store

• Ensure accurate order processing and verify transactions

• Communicate brand positioning adequately

• Make follow-up calls to ensure service quality

Requirements:

• High school diploma necessary

• 2 to 5 years in a customer service role required

• Bilingual English and French is essential

• Familiarity with MS Office and Sage 300 preferred

• Prior bowling industry experience is an advantage

Make a lasting impact on our customer relations with your positive attitude and dynamic energy.
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