Bilingual Customer Service Representative

Location: Appalaches (La Pocatière)

Enhance customer satisfaction as a Bilingual Customer Information Service Representative in a retail environment. Address customer inquiries, process payments, and provide exceptional service.

This permanent role requires fluency in both French and English, handling 30 to 60 hours bi-weekly. Key responsibilities include resolving complaints, issuing receipts, operating the cash register, and suggestive selling. Flexibility in working hours and handling various tasks is essential.

Key Responsibilities:

• Address customers' complaints and concerns

• Answer inquiries and provide necessary information

• Issue receipts and process payments accurately

• Stock shelves and maintain cleanliness of the counter

• Monitor entrances and exits for security compliance

Requirements:

• Bilingual in French and English

• Experience in customer service is an asset

• Must possess own transportation and vehicle

• Ability to multitask and work in a fast-paced environment

• Reliability and punctuality are critical

Join our team to deliver outstanding service and support in a lively retail atmosphere.
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