Client Advisory Agent

Position: Client Experience Advisory Agent Role
Location: Wright-Gracefield-Northfield

Step into a full-time role as a Client Experience Advisory Agent with Desjardins. This on-site position emphasizes supporting members with tech tools and improving their service experience.

Desjardins is looking for a dedicated advisor for an 11-month temporary position. You will assist clients with fraudulent issues, promote technological solutions, and build strong business relationships. Keeping up with industry standards and ensuring compliance are essential parts of this impactful role.

Key Responsibilities:

• Guide members on tech tools for self-service transactions

• Support clients facing fraud or irregularities

• Contribute to business development through effective service

• Stay updated on industry products and services

• Adhere to compliance and risk management rules

Requirements:

• High school diploma in a related field

• At least two years of relevant experience

• Proficient in French

• Tech-savvy with strong communication skills

• Adaptable and customer-focused

Bring your tech knowledge and customer service skills to enhance member experiences at Desjardins.
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