Customer Service Agent at Jazz Aviation

Position: Customer Service Agent Role at Jazz Aviation
Location: Northeastern Manitoulin and the Islands

Elevate your career with Jazz Aviation as a Customer Service Agent in Sudbury, ON. Deliver exceptional service to passengers while managing check-in and boarding.

As a Customer Service Agent, you will embody the Air Canada Express experience at Sudbury Airport. This dynamic role involves engaging with passengers, processing tickets, and assisting those with specific needs. Your ability to remain organized and calm in fast-paced situations will contribute significantly to passenger satisfaction.

Key Responsibilities:

• Handle passenger check-ins and reservations efficiently

• Make general announcements and address passenger inquiries

• Assist travelers requiring special support

• Process excess baggage and ticketing

• Collaborate with ramp agents and flight teams

Requirements:

• High school diploma or equivalent necessary

• One year of applicable customer service experience

• Strong judgment and decision-making skills

• Comfortable working varying shifts, including holidays

• Fluent in English and willing to complete training

Your skills in communication and problem-solving will enhance the travel experience at Jazz Aviation in Sudbury.
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