Member Services Representative at Meridian

Location: Central Patricia

Elevate your career in financial services as a Member Services Representative at Meridian in Orillia, Ontario. Provide exceptional member experiences through effective communication and product promotion.

In this role, you will engage with a dedicated team focused on enhancing member financial wellbeing. Utilize strong communication skills to identify needs and promote suitable services while maintaining confidentiality and integrity in all transactions. Collaboration within the team is essential to achieve retail goals and enhance the member journey.

Key Responsibilities:

• Provide superior member experiences through product promotion

• Resolve member concerns with understanding and action plans

• Ensure accurate transaction postings promptly

• Maintain confidentiality and discretion with member information

• Participate in branch activities to strengthen member relationships

Requirements:

• Previous customer service experience, cash handling preferred

• High school diploma or relevant experience

• Flexibility for evening and Saturday shifts

• Proficiency in Microsoft Office and computer systems

• Strong negotiation and communication skills

Leverage your customer service expertise to foster financial wellbeing for members at Meridian in Orillia.
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