Customer Service Agent Airport

Position: Join Our Team as a Customer Service Agent at the Airport
Location: Southeastern Avalon Peninsula (Ferryland)

Become a key player in customer service as a Customer Service Agent, fostering exceptional experiences at the airport. You'll assist passengers with check-ins, baggage, and inquiries while ensuring safety and satisfaction.

This position provides an opportunity to be the face of an airline, working directly with travelers through various tasks including ticketing and handling special needs. Your effective communication and problem-solving abilities will contribute to smooth operations during flight arrivals and departures. This is a role ideal for those who thrive in dynamic, people-focused environments.

Key Responsibilities:

• Facilitate passenger check-ins and boarding

• Process reservations and ticket sales

• Manage baggage logistics and inquiries

• Collaborate with internal teams for service excellence

• Address customer needs and resolve any issues

Requirements:

• High school diploma or equivalent needed

• Customer service experience of at least one year

• Strong problem-solving and communication skills

• Must be available for varying shifts

• English language fluency required; bilingual preferred

Take this opportunity to enhance customer journeys through your proactive service and support!
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