Customer Service Sales Agent

Position: Ontario Northland Customer Service Sales Agent
Location: Cochrane Region (Hearst)

Embark on a career as a Spare Customer Service Sales Agent with Ontario Northland in Moosonee. Deliver exemplary customer service while managing ticketing and inquiries for transportation services.

The Spare Customer Service Sales Agent position involves providing essential information and assisting passengers with their travel needs. You'll engage directly with customers both in-person and via phone, ensuring a smooth experience while supporting operations flexibly during high-demand periods. This role is key to maintaining ONTC's service excellence.

Key Responsibilities:

• Sell bus and train tickets seamlessly

• Provide clear fare and service information

• Handle parcel services and baggage weighing up to 75 pounds

• Audit daily transactions and sales records

• Effectively respond to queries and customer feedback

Requirements:

• Secondary School Diploma or equivalent

• Strong customer service experience in fast environments

• Proficient in Windows applications

• Excellent communication abilities in English and French

• Flexibility in adapting to variable schedules

Support your community and enhance passenger services as a Spare Customer Service Sales Agent with Ontario Northland.
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