Customer Service Agent National Bank

Position: Customer Service Agent for National Bank
Location: Watson Lake

Enhance your career as a Customer Service Agent with National Bank, providing exceptional client support and advice while working remotely.

As part of the National Bank call center team, you will handle client inquiries with professionalism and care. This role requires strong communication skills in both French and English to facilitate seamless interactions with customers across Canada. You will play a critical role in answering questions, advising on transactions, and assisting clients with banking applications.

Key Responsibilities:

• Address client inquiries with tailored responses

• Guide customers in using banking applications

• Provide transaction and credit advice as needed

• Refer clients with specialized needs to appropriate colleagues

• Assist fellow team members through knowledge sharing

Requirements:

• High school diploma is essential

• Experience in customer service is required

• Strong spoken and written French proficiency

• Good command of English for client communications

• Willingness to continuously develop skills

Contribute to client satisfaction and your professional development at National Bank as a remote Customer Service Agent.
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