Guest Services Agent

Position: Guest Services Agent at Nova Hotels
Location: Peace River

Step into the role of Guest Services Agent at Nova Inn Peace River. Embrace your customer service skills by providing exceptional hospitality to every guest.

As a Guest Services Agent, you will ensure guests feel welcomed and valued while managing check-ins and check-outs effectively. This role is perfect for someone who enjoys multitasking and communicating with guests while liaising with housekeeping and maintenance teams for seamless operations.

Key Responsibilities:

• Welcome guests with friendly, professional service

• Efficiently manage guest check-ins and check-outs

• Answer phones and assist with reservations

• Handle guest inquiries, requests, and concerns

• Process payments and balance cash transactions

Requirements:

• Legally eligible to work in Canada

• Fluency in English is required

• Prior customer service experience necessary

• Hotel or front desk experience is an asset

• Ability to work evenings, weekends, and holidays

Bring your hospitality passion to Nova Hotels and create memorable guest experiences in Peace River!
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