Bilingual Customer Support Representative

Location: Ontario Centre (Queensville)

Elevate your career with Turf Care Products as a Bilingual Customer Support Representative. This role requires fluency in French and English to provide exceptional customer service and support.

At Turf Care Products Canada, you will work in an engaging environment, engaging both French and English-speaking customers. The ideal candidate has a focus on customer relationship building and excels in a high-volume support role. You will handle inquiries, process orders, and share product information fluently in both languages.

Key Responsibilities:

• Provide professional customer support in French and English

• Process orders, returns, and customer transactions accurately

• Communicate order status and shipping updates proactively

• Assist customers with technical product information and online tools

• Collaborate with internal departments to enhance customer experience

Requirements:

• Fully bilingual in French and English

• 3 years of customer service or related experience

• Strong communication and multitasking skills

• Proficiency in Microsoft Office applications

• Post-secondary education preferred

Bring your bilingual skills and customer service expertise to contribute to Turf Care's success.
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