Manning Park Resort Guest Services Agent

Location: Manning Park

Enhance guest experiences as a Guest Services Agent at Manning Park Resort. Provide assistance with check-ins, reservations, and information in a beautiful outdoor setting.

We are searching for a dedicated Guest Services Agent to join our accommodations team. This year-round position requires strong customer service skills and a proactive approach. You will support guests from check-in to check-out, ensuring they have a memorable stay in the stunning mountains.

Key Responsibilities:

• Greet guests and manage their check-in/check-out processes

• Answer phone and email inquiries promptly

• Handle reservations and waitlist information

• Maintain accurate guest accounts and their privacy

• Support accounting with cash float balancing

Requirements:

• At least 6 months of experience in similar roles

• Responsible, self-motivated, and team-oriented individual

• Familiarity with local attractions (or intent to learn)

• Experience with switchboard and computer systems

• Ability to thrive in a fast-paced environment

Be part of a welcoming team while enjoying the resort's amenities and amazing natural surroundings.
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