Customer Account Representative - Bilingual

Location: Halton Regional Municipality (Campbellville)

Join Metrie in the role of Bilingual Customer Account Representative to provide outstanding service to our valued customers. Your bilingual abilities in English and French will enhance support across multiple markets.

This position involves managing customer inquiries, processing orders, and following up on inventory needs. You will play a key role in maintaining relationships while ensuring operational excellence through effective communication.

Key Responsibilities:

• Handle inbound customer requests with professionalism

• Ensure accurate order entry and delivery coordination

• Conduct proactive calls for order confirmations

• Resolve customer concerns with a solution-focused mindset

• Recommend value-added product alternatives to clients

Requirements:

• Degree preferred or equivalent customer service experience

• Proficient in both English and French communication

• Familiarity with Microsoft Office and SAP

• Strong analytical and problem-solving skills

• Organized and able to manage multiple priorities

Utilize your bilingual skills to make a significant impact on Metrie's customer service experience.
#J-18808-Ljbffr