Quality Customer Service Representative

Position: Now Hiring | Quality Customer Service Representative
Location: Swastika

Job

Requisition
Business Function:
Retail
Primary City:
Swastika
Province:
Ontario

Employment Type:

On Call
Employment Status:
Term
Language Requirement:
Bilingual Imperative (--BB) English and French
Employee Class and Level: RVSGD
11 - Level 1

Number of Vacancies : 1
Salary: $ 20.54 per hour
Job Closing Date (MM/DD/YYYY): 09/25/2026

Job Description
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note:

The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities
Sell postal products and service to the business community and public
Sort, distribute and process mail into appropriate classifications
Provide customers with information and forms
Address delivery and service difficulties to resolve problems thoroughly and quickly

Job Responsibilities (continued)
Qualifications
High school or provincial equivalency and/or experience in business administration
Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
Understanding of general or post office accounting systems.
Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
Flexibility to be available for temporary, on-call work
Other Information

Note:

The ideal candidate should reside in the community. Applicants within a 50 km radius of the Post Office may be considered as needed.
As part of the selection process selected candidates will be required to complete a security screening process.
Canada Post’s values and behaviours
Our Values -  Trust  ,  Respect  and  Deliver  represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours –  Make the call, Know the destination, Deliver for others, Ignite our pride  ; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours  by visiting the Canada Post website  .