Guest Services Supervisor at Pilot

Position: Guest Services Supervisor at Pilot Company
Location: Monte Creek

Join Pilot Company as a Guest Services Supervisor to enhance customer experiences across our travel centers. This role emphasizes excellent customer service and operational management during shifts.

As a key leader, you will supervise staff and ensure smooth store operations at Pilot Company's network of travel centers. Ideal candidates will have retail experience, outstanding customer service abilities, and motivation to assist managers effectively. This role involves interaction with team members, customers, and corporate representatives to uphold our commitment to quality service.

Key Responsibilities:

• Supervise employees during shifts to ensure operational efficiency

• Provide outstanding customer service and support team members

• Assist management with daily operational tasks

• Maintain a customer-focused culture in the store

• Ensure compliance with company policies and safety standards

Requirements:

• Previous experience in retail operations

• Strong customer service skills and team collaboration

• Proficiency with computers and relevant equipment

• Flexibility to work days, nights, weekends, and holidays

• Background check required

Be part of Pilot Company's commitment to quality and guest satisfaction in the travel industry.