Pacific Coastal Airlines Customer and Cargo Agent

Location: Bella Bella

Pacific Coastal Airlines is hiring a part-time Customer and Cargo Agent in Bella Bella. You'll provide outstanding service to travelers while handling various cargo operations as part of our dedicated team.

This permanent position requires someone who excels in customer service and prioritizes safety. You'll manage booking inquiries, resolve disruptions, and ensure smooth boarding processes. Your understanding of our services is vital for promoting an exceptional travel experience to our passengers.

Key Responsibilities:

• Check passengers' baggage and handle excess charges

• Facilitate booking changes and cancellations

• Address issues arising from missed or canceled flights

• Execute safe deplaning and boarding procedures

• Process and manage cargo shipments

Requirements:

• Experience in customer service or related field

• Strong communication skills, especially under pressure

• Ability to adapt quickly in a dynamic environment

• Willingness to work weekends and varied shifts

• Must be capable of lifting up to 70 pounds

Showcase your commitment to excellent service at Pacific Coastal Airlines.