Auto Body Customer Service Representative

Position: Auto Body Customer Service Representative Role
Location: Fort Qu'Appelle

Become part of our team in Fort Qu'Appelle as a Customer Service Representative for the auto body shop. This full-time position focuses on customer engagement, vehicle check-ins, and administrative support.

As a permanent member of our team, you'll bring one to two years of experience from the automotive industry. Your expertise in communication and multitasking will be crucial for managing calls, assisting customers, and coordinating with insurance companies. This role will involve various administrative tasks, supporting the shop manager, and maintaining organization within the office.

Key Responsibilities:

• Answer and direct customer inquiries via phone

• Greet clients with a professional demeanor

• Maintain detailed customer files and records

• Process vehicle check-ins and manage parts orders

• Provide administrative support and follow up on claims

Requirements:

• One to two years of experience in auto body preferred

• Strong communication and interpersonal abilities

• Familiarity with office technology and basic computer use

• Must be able to multitask and prioritize duties

• Positive and professional attitude essential

Apply your skills in customer service within the automotive industry for a rewarding career.