Service Writer in Raymore

Position: Full-Time Service Writer in Raymore
Location: Raymore

Enhance customer experience as a Service Writer with South Country Equipment in Raymore, Saskatchewan. This full-time position is ideal for those passionate about the agriculture industry.

South Country Equipment is a family-run John Deere dealer network looking for an experienced Service Writer. In this role, you’ll organize service work orders, assist with pricing quotes, and ensure efficient service operations. Your expertise will help streamline processes and support local farmers.

Key Responsibilities:

• Open and manage repair and service work orders

• Help prepare comprehensive service estimates

• Engage with customers effectively in-person and via phone

• Handle customer and warranty service requests

• Aid the service manager with customer relations tasks

Requirements:

• 2-3 years of service writing or dealership experience

• Self-motivated with a focus on customer satisfaction

• Strong knowledge of agriculture and farm equipment

• High computer proficiency and organizational skills

• Ability to work collaboratively in a team environment

Support South Country Equipment's growth and innovation in the agricultural sector while engaging directly with customers.