Bilingual Customer Service Agent St-Albert

Location: St-Albert

Be part of the St-Albert Cheese Co-op as a Bilingual Customer Service Agent in St-Albert, ON. Deliver exceptional service through effective communication in both French and English for our valued clients.

This contract position offers a chance to work at the renowned St-Albert Cheese Co-op, where employee well-being and success are priorities. You will process orders efficiently via phone, email, or fax while addressing customer inquiries and complaints. This role embraces Franco-Ontarian pride and offers flexibility to balance work and family life.

Key Responsibilities:

• Process customer orders accurately through various communication methods

• Maintain order accuracy in the computer system

• Deliver outstanding customer support and resolve complaints

• Handle calls from customers with professionalism and care

• Engage with team members in a fast-paced environment

Requirements:

• Minimum High School Diploma or equivalent experience

• At least one year in a similar role

• Bilingual in English and French

• Proficient in MS Office, especially Excel

• Exceptional attention to detail and problem-solving skills

Enhance customer experiences with your bilingual skills at St-Albert Cheese Co-op in St-Albert!