Dental Receptionist & Assistant

Location: Riding Mountain (Neepawa)

Job type: One-year term position with potential for extension)

Brandon Perio Clinic is a specialized periodontal practice in Brandon, Manitoba, focused on gum health, surgical care, and dental implants. We pride ourselves on providing exceptional patient care in a professional, welcoming, and team-oriented environment.

Key Responsibilities

Greet and check in patients in a warm and professional manner

Manage phone calls, emails, and appointment scheduling

Coordinate treatment schedules, including surgical appointments

Process insurance claims, pre-authorizations, and billing

Handle patient records and maintain confidentiality

Manage recalls and follow-up communications

Support the clinical team with administrative coordination

Maintain a clean and organized front desk area

Prepare treatment rooms and surgical setups for periodontal and implant procedures

Assist chairside during surgeries (e.g., scaling and root planing, extractions, implants, grafting)

Maintain strict infection prevention and control (IPAC) protocols

Sterilize instruments and manage surgical workflow efficiently

Ensure patient comfort and provide reassurance before, during, and after procedures

Deliver clear post-operative instructions to patients

Maintain accurate records and support overall clinic operations

Qualifications

Previous experience in a dental or medical office (preferred)

Strong knowledge of dental insurance and billing procedures

Excellent communication and customer service skills

Strong organizational and multitasking abilities

Attention to detail and ability to work in a fast-paced environment

What We Offer:

Competitive hourly wage (based on experience)

paid sick leave

Supportive, team-oriented environment

Opportunity to gain experience in a specialty surgical practice

Ongoing learning and professional development

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