Instructor, Guest Services Representative

Location: Whitecap

Established in 1976, the Saskatchewan Indian Institute of Technologies (SIIT) is a First Nation governed post-secondary institution. Recognized under provincial legislation, the Institute has been conferred authority to grant certificates and diplomas. SIIT welcomes over 2400 students into our urban and community programs annually as well as serving over 6000 clients through our eight Career Centres across the province. The Saskatchewan Indian Institute of Technologies is playing a significant role in Saskatchewan's economic future.

You can contribute to that success while building your career.

Responsibilities
As the educational leader in the classroom, the  Guests Services Representative Applied Certificate   Instructor  will be responsible for delivering SIIT programs with the purpose of promoting student success. This position is to organize and implement instructional activities which create a learning environment that guides and provides the greatest opportunity for student success. This position will positively promote and create an environment that demonstrates SIIT's vision, mission, and mandate.

These include the following broad range of accountabilities:

Deliver course content related to hotel operations and the guest services trade

Coordinate and supervise student practicums

Complete all course-required materials including attendance records and course evaluations

Use appropriate methods of evaluating and recording student progress within set time frames

Ensure a positive, diverse and inclusive work and learning environment

Adhere to and promote academic regulations and SIIT policies and procedures

Maintain classroom discipline and, if necessary, recommend action to applicable supervisor regarding student behavior, including formal student disciplinary action

Make recommendations to modify course objectives, course outlines, curriculum and evaluation procedures

Required Competencies
Flexible & Adaptable;
Effective Communication;
Relationship Building;
Results Oriented;
Student Focus;
Communication (Instructional);
Knowledge & Expertise;
Teamwork

Required Qualifications and Experience
Three (3) to six (6) years of related experience in the areas of hotel and restaurant management, guest services or tourism is required. Related certification in the guest services industry is an asset. Experience in the facilitation of training in guest services occupations and workplace essentials are considered assets. For success in this position a genuine commitment to help students learn and succeed is required.

Prior teaching experience would be preferred. Knowledge of First Nations cultures and organizations would be an asset. An understanding of adult learning theories and principles is considered an asset.

Contract Date:
October 26, 2026
- December- 21, 2026