Service Product Manager for EV Charging Solutions Development

Location: Raleigh

Elevate electric mobility by managing service strategies for EV charging solutions and enhancing customer satisfaction. Seeking a proactive leader to drive technical excellence and collaboration.

As a Service Product Manager, you’ll define and optimize service offerings while overseeing the spare parts lifecycle for high-powered EV chargers. This role demands a proactive approach in facilitating cross-functional collaboration and a deep understanding of customer needs. You will directly impact service delivery and innovation within the electric vehicle industry.

Key Responsibilities:

• Create comprehensive service offerings for EV charger models

• Lead the management of spare parts throughout product lifecycle

• Act as a liaison for customer feedback with R&D and service teams

• Implement specific market research strategies to identify needs

• Monitor spare part management performance and quarterly reviews

Requirements:

• Bachelor’s degree in engineering or 5+ years of relevant experience

• 3+ years in similar product management roles

• Strong skills in SAP and other ERP tools

• Proven ability to communicate complex information effectively

• Flexibility to travel occasionally for business needs

Transform EV charging services through effective management and strategic collaboration across teams, shaping a bright future in electric mobility.
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