Casino Executive

We are seeking a Casino Executive. The brand is an Ontario-facing online casino. This role will report to the Senior Casino Manager and span several functional areas, including operations, product, content, promotions, and strategy.

• Responsible for the day-to-day running of the Casino operation.
• Manage and maintain the display of Casino content on the website, including promotional banners and game assets.
• Oversee the setup and management of Casino campaign bonuses and offers.
• Act as a key stakeholder in relationships with third-party Casino platform and game providers, helping shape product roadmap and priorities.
• Collaborate with internal and external stakeholders to ensure the Casino offering is ocalised, competitive, and engaging.
• Monitor and evaluate game performance, player trends, and content effectiveness; provide insights to drive engagement and revenue.
• Support the identification, prioritisation, and implementation of Casino product improvements and innovations.
• Provide regular performance updates to the wider business via detailed Casino reports, with a focus on analysis and actionable insights.
• Assist in the creation and execution of CRM and lifecycle campaigns for Casino players.
• Propose and execute new initiatives and projects across the Casino vertical, collaborating with relevant teams to ensure timely delivery.
• Work closely with digital marketing teams to support and analyse acquisition and retention campaigns.
• Liaise with Customer Support and operations teams to quickly resolve customer ssues and maintain high levels of satisfaction.
• Monitor and assess competitor activity to help inform strategy and maintain competitive advantage.

• Solid experience in Online Casino Operations and Product Management.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across departments.
• Organised, analytical, and detail-oriented, with a data-driven mindset.
• Proven ability to conceptualise and implement ideas from start to finish.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
• Positive, proactive attitude and a passion for gaming and entertainment.