Live-in Resident Manager

Location: Victoria

Posted Thursday, May 21, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages

Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet

Profit-sharing

Flexible group medical and dental

Fitness and Wellness reimbursement

Training and Development allowance

Group RRSP matching

Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

Locations:

Aspire (View Royal area), or

The Vue (Vic West area)

Main Requirements:

Live-in or live-out (rental discounts available)

Valid Class 5 driver's license and own vehicle required

Responsibilities:

Applicant must love people, be versatile, hands‑on with cleaning and maintenance tasks and take ownership of the site

Successful applicants must have a flexible schedule and be available to work evenings and weekends

Collect rent and follow up on defaults

Inspections of vacant and upcoming suites

Lease and show suites

Annual suite inspections

Prepare and deliver bank deposits

Ensure contractors arrive as per scheduled timelines and complete their work per the conditions of the contract

Assist with snow removal, cleaning, and touch‑up painting as required

Complete other tasks as assigned

Experience and

Educational Requirements:

2 years customer service experience required

Post‑Secondary education in related field is an asset

Technical Requirements:

Computer experience is required with web based programs preferred

Ability to learn and adapt quickly to changing systems and new technology

Familiarity with technology is an asset

Non‑Technical Requirements:

Strong commitment to providing excellent customer service

Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained

Exceptional problem‑solving and decision‑making capabilities

Demonstrates a positive attitude, enthusiasm and assertiveness

Ability to spend up to eight hours walking, standing, climbing stairs, lifting

Ability to maneuver or lift up to 10kg with the proper equipment

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