Education & Prevention Coordinator; Port Perry, Ontario

Position: Education & Prevention Coordinator (Port Perry, Ontario)
Location: Renfrew County and Lanark Highlands Township (Deep River)

Education and Prevention Coordinator
Based out of Great Blue Heron Casino. Part-time, Permanent.

Opportunity Overview
The Responsible Gambling Council (RGC) is an independent, non‑profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support.

We work with industry, regulators and government to promote the adoption of improved play safeguards through best practices research, knowledge mobilization, standards development, and the RG Check accreditation program.

RGC manages and operates OLG’s Play Smart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In the Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained Play Smart Centre staff, learn answers to gambling questions and get connected with counselling and support professionals if they are experiencing problems with gambling.

We are seeking an individual with experience in Community Outreach and/or Social Services to join our team as a part‑time Education and Prevention Coordinator. Use your empathy and ability to connect with people to build awareness of an incredible program!

Why RGC?
Join the Responsible Gambling Council and be part of a team that's making a real difference in communities across Canada and around the world. For over 40 years, we've been at the forefront of gambling harm prevention, combining evidence‑based research with innovative programs that protect players and strengthen communities.

Benefits

Purpose‑driven work  that creates positive change for individuals and communities

Professional development  opportunities to build your skills and advance your career

Collaborative culture  where diverse perspectives are welcomed and celebrated

Commitment to equity, diversity, inclusion, accessibility, and anti‑racism  in everything we do

Key Responsibilities

Increase awareness of the Play Smart Centre Program.

Engage with players and those close to them, in person or over the phone. Answer their questions and direct them to the available services.

Educate patrons on gambling in the charitable gaming and casino environments to support them to make informed choices.

Plan and deliver education through activities and initiatives to support positive play habits.

Build and maintain effective relationships with charitable gaming and casino staff.

Record and manage relevant data.

Qualifications

Experience and/or education in social work, social services, adult education, health promotions or a related field.

Strong customer service skills.

Amazing communication and relationship building skills.

High level of time management.

Flexibility with weekday, evening, weekend and holiday shifts.

High level of empathy and understanding in sensitive situations.

Alignment with RGC’s Core Values:
Humanity, Integrity, Courage and Ingenuity.

Experience in the Gaming Industry would set you apart.

Applicants fluent in a 2nd language is a valuable asset, particularly Chinese and Hindi.

Valid G Class Driver’s License.

Ability to travel locally frequently, and Province‑wide occasionally.

Ability to stand for long periods, lift, carry, push, and pull items weighing up to 42 pounds frequently.

Commitment to Diversity and Inclusion
RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

Accessibility
The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

Compensation
The hourly rate for this role is $28.95/hour.

Final date to receive applications
Applications must be received by June 21, 2026.

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