Client Advisor

Location: Riding Mountain (Neepawa)

What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

Job Description
What will you do?

Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions

Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business

Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions

Proactively take ownership of resolving and preventing client banking problems

Cultivate and maintain relationships with partners to work as one RBC team

Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?
Must-have

Goal-oriented individual with a demonstrated passion for putting clients first.

Drive and self-motivation, as well as excellent communication skills and emotional intelligence

Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

Personal flexibility to work flex hours

Eagerness to learn and determination to succeed

Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

Track record in building rapport and maintaining client relationships within the financial, service or retail industry

Mutual Funds accreditation

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

A world-class training program in financial services

Excellent career development and access to a variety of job opportunities across business and geographies

Leaders who support your development through coaching and managing opportunities

Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Address
502 MAIN ST E:

SWAN RIVER

City
Swan River

Country
Canada

Work hours/week
37.5

Employment Type

Full time

Platform
PERSONAL & COMMERCIAL BANKING

Job Type
Regular

Pay Type
Salaried

Posted Date

Final date to receive applications