Client Advisory Agent

Position: Client Experience Advisory Agent at Desjardins
Location: Gaspésie-Sud (New Richmond)

Enhance client satisfaction as a Client Experience Advisory Agent with Desjardins. Focus on offering financial empowerment and personalized banking solutions in a temporary, on-call role.

As a member and client experience advisory agent, you play a critical role in ensuring clients feel valued and supported. Your responsibilities include promoting Desjardins products, addressing banking needs, and assisting with digital solutions. You will contribute to business development while maintaining strong relationships through effective service delivery.

Key Responsibilities:

• Support clients with technological tools for self-service

• Contribute to business development through excellent service

• Assist clients affected by fraud, ensuring proper referrals

• Stay updated on standards and products in the field

• Adhere to compliance and risk management regulations

Requirements:

• High school diploma in a related field

• Minimum two years of relevant experience

• Other qualifications may be considered

• Knowledge of French is essential

• Customer-focused with effective communication skills

Leverage your tech savvy, communication, and customer focus to elevate the client experience at Desjardins.