Client Service Representative

Position: Client Service Representative at CIBC
Location: Killaloe

Enhance client experiences as a Client Service Representative at CIBC in Killaloe Station. Leverage financial services knowledge to assist clients and support their banking needs.

As part of the Personal and Business Banking Team, you'll thrive in a dynamic Banking Center. This full-time role emphasizes client engagement, cross-team collaboration, and a problem-solving mindset. Your expertise will enhance the client experience through empathetic communication and digital literacy.

Key Responsibilities:

• Assist clients with day-to-day banking needs

• Connect clients with appropriate CIBC team members

• Resolve client issues through active listening

• Educate clients on mobile banking applications

• Maintain high standards of client service

Requirements:

• Experience in client issue resolution

• Strong interpersonal communication skills

• Knowledge of financial products and services

• Flexibility to work varied hours, including evenings

• Passionate about delivering exceptional customer experience

Support CIBC’s mission of client-first service while growing your financial knowledge as a valued team member.