Senior Credit Union Member Services Representative

Location: Baldur

Use advanced member service and cash-handling expertise as a Member Service Representative III port complex banking needs under general supervision.
This senior-level position serves members through clearly defined policies and procedures. You will open memberships, promote deposit and investment products, process transactions, and coordinate with loans and accounting. The role also supports branch administration and may guide junior representatives.

Key Responsibilities:

Open new memberships, including estate accounts
Process wires, stop payments, holds, and cheque certifications
Promote registered products and broker deposits
Reconcile cash holdings and designated internal accounts
Provide technical guidance to junior representatives
Requirements:
Minimum Grade 12 education
Three years of cash experience or equivalent combination
Post-secondary education preferred
Proven credit union or financial institution experience preferred
Ability to follow defined banking policies and procedures
Bring member service, product knowledge, and cash expertise to Sunrise while supporting complex transactions and branch operations.