Personal Banking Associate Waterford

Serve TD Canada Trust customers in Waterford through banking advice, service transactions, and digital education during 37.5-hour weeks.

As a Personal Banking Associate Trainee, you will support branch customers with accounts, investment advice, and banking solutions. You will understand customer needs, provide information, and guide each customer to appropriate staff or internal partners. The position combines customer experience, confidential judgement, banking processes, and frontline transaction support.

• Address daily advice needs, service transactions, and banking problems
• Guide customers toward appropriate contacts and banking solutions
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash frontline transactions
• Complete documentation accurately and follow relevant regulations

• High School diploma or one-plus years relevant experience
• Complete IFC or equivalent within 90 days
• Use Microsoft Office, branch software, and internet tools
• Understand banking solutions and processes for customer advice
• Communicate courteously with customers and related teams

Develop customer relationships through banking advice, digital guidance, transaction support, and accurate processes at TD Canada Trust.