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Mental Health Worker - Lily & Crosstown

Job in Victoria, British Columbia, Canada
Listing for: Victoria Cool Aid Society
Part Time position
Listed on 2026-02-21
Job specializations:
  • Healthcare
    Community Health, Mental Health, Family Advocacy & Support Services
  • Social Work
    Community Health, Mental Health, Family Advocacy & Support Services
Job Description & How to Apply Below
Position: Mental Health Worker - The Lily & Crosstown
Location: Victoria

This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community.

We are committed to providing our staff with a wide range of learning and development opportunities and offer high-quality in-house training covering all aspects of working with our clients and other core skills.

The Mental Health Worker provides a variety of housing and shelter services including case planning, programming, assisting with daily physical and emotional supports, responding to overdoses, administering first aid and Naloxone, accepting referrals, registering, orienting, and advocating for clients.

We are looking for someone who has a genuine interest in working with clients who are currently vulnerably housed or experiencing homelessness, as well as those who have previously experienced housing vulnerability. In this role, you will work collaboratively with your team to advocate for clients and provide them with client-centered support, including connecting them to external resources.

To succeed, you will have an excellent understanding of the issues faced by our client group. This includes experience working with individuals from diverse backgrounds who face multiple barriers, such as substance use, mental health concerns, low incomes, and negative impacts of colonialism and racism.

Qualifications

Education

  • Diploma in a related Social or Human Services field.
  • Experience

  • At least two (2) years of experience working in a related environment or equivalent combination of education, training, and experience.
  • Direct experience in the community social services sector with a working knowledge of community support agencies and resources is preferred.
  • Requirements

  • Emergency First Aid with CPR Level

    C.
  • Successful completion of the Ministry of Public Safety and Solicitor General Criminal Record Check.
  • Job Information

    Hourly Wage Rate (with overnight premium): $32.18 – $35.49

    Note:

    The base wage rate for this position is $30.18 – $33.49. An overnight premium of $2.00/hour applies to shifts that go past midnight.

    Work Location: 953 Balmoral Rd – The Lily (LY), and 560 Burnside Rd – Crosstown (CRT).

    Schedule:

  • Week 1:
  • CRT – Friday – 7:00 PM to 7:00 AM
  • CRT – Saturday – 7:00 PM to 7:00 AM
  • CRT – Sunday – 8:00 PM to 8:00 AM
  • Week 2:
  • LY – Saturday – 7:00 PM to 7:00 AM
  • CRT – Sunday – 8:00 PM to 8:00 AM
  • Week 3:
  • LY – Saturday – 7:00 PM to 7:00 AM
  • LY – Sunday – 8:00 PM to 8:00 AM
  • Week 4:
  • CRT – Friday – 7:00 PM to 7:00 AM
  • CRT – Saturday – 7:00 PM to 7:00 AM
  • LY – Sunday – 8:00 PM to 8:00 AM
  • Note:

    The schedule follows a four-week rotation and does not align with specific calendar weeks.

    Weekly

    Hours:

    24.75 (average)

    Job Type
    :
    Part-Time, Permanent

    Union: BCGEU

    Benefits: We offer a comprehensive package that includes paid time off, and long-term disability; 100% employer-paid extended health and dental benefits, including for eligible dependents; access to telemedicine services through Sparrow; and our Employee Assistance Program, provided by Kii Health.

    In compliance with OHS and Work Safe regulations, staff at this site will be supplied with and required to wear a half-mask respirator while performing task-specific duties.

    Portability

    Upon hire, candidates may be eligible to transfer hours previously worked at other Community Social Services agencies under the Retention and Portability Memorandum of Agreement. Eligibility is subject to specific conditions and restrictions.

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