Counsellor II - Mobile Outreach Case Manager

Location: Northwestern Ontario (Red Lake)

Counsellor II - Mobile Outreach Case Manager
Job Category :
Allied Health

Requisition Number : COUNS
001595

Full-Time

On-site

Locations
Showing 1 location

Posting Type :
This job posting is for an existing position.

Salary Range : $88,049 - $113,338

Closing Date :
Open

Job Summary
Nodin Mental Health Services, a department of the Sioux Lookout First Nations Health Authority, is dedicated to strengthening the mental wellness of First Nation individuals and communities. The program provides a wide range of culturally safe and trauma‑informed services designed to support people through life’s challenges, build resilience, and promote long‑term wellness, contributing to stronger and healthier communities. Services include intake and assessment, outpatient mental health services, psychology services, school‑based youth counselling at Sioux North High School, travelling mental health counsellors, and a mobile outreach service.

The Mobile Outreach Service (MOS) is a client‑focused service that efficiently connects healthcare professionals to individuals in Sioux Lookout who have complex needs and are unable to access or navigate the healthcare system via traditional streams. Individuals served are typically homeless or underhoused and struggle with substance use and/or mental health concerns. Many individuals are from northern communities who get lost in the system and require assistance to return home.

The MOS team consists of two (2) Counsellor II – Mobile Outreach Case Managers whose primary roles include building trust and rapport with clients, case management, offering life‑enhancing and survival supplies, collaborating with local and regional agencies to provide clients with timely access to support, easing clients’ access to primary care, and providing psychoeducation, prevention, and harm reduction strategies. The role also requires operating a mobile outreach van throughout Sioux Lookout to conduct outreach, transport clients to appointments and services when appropriate, and connect with individuals in community settings and through home visits.

The MOS team meets individuals where they are both geographically and mentally to provide appropriate services, which reduces the number of incidents that result in emergency department visits and criminal charges, and helps to destigmatize support for this highly vulnerable population.

Accountability
The  Counsellor II – Mobile Outreach Case Manager  is accountable to the  Supervisor – Clinical, Outreach Mental Health Service.

Qualifications
Education and Professional Credentials

Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).

Diploma in mental health, social services, or a closely related field from a recognized institution (degree preferred). Coursework in addictions is required.

Current registration in good standing with a regulated professional body authorized to practice psychotherapy in Ontario (e.g., OCSWSSW, CRPO, CPA).

Training in suicide risk assessment and prevention, trauma‑informed care, substance use and addictions, intergenerational trauma, grief and loss, and self‑harm intervention.

Experience

Minimum of one (1) year of experience working with individuals experiencing substance use and mental health concerns, including concurrent disorders.

Experience working with First Nations communities, with demonstrated application of culturally grounded practices, is an asset.

Experience responding to high‑risk situations and applying crisis response protocols.

Knowledge and Cultural Competencies

Knowledge of the impacts of colonialism, systemic inequities, and historical trauma on Indigenous mental health.

Knowledge of the people, cultures, and mental health realities of First Nations communities in Sioux Lookout and surrounding Northwestern Ontario.

Demonstrated commitment to culturally safe, trauma‑informed, and client‑centred care.

Ability to communicate in one or more First Nations dialects spoken within the Sioux Lookout region is considered an asset.

Professional Practice & Ethical Standards

Demonstrated professional integrity, with the ability to maintain confidentiality, ethical boundaries, and strong therapeutic…