Case Manager - Community Support

We are presently accepting applications from qualified individuals to fill the following position in our Community Support Services:

Start Date:

September 2026

Hours of Work: 35 hours per week

Wage Rate: as per CBA

This position provides community focused interventions utilizing a Psychosocial Rehabilitation & Recovery model approach. Reliable transportation is required, and transportation of clients is a necessity. A full job description is available upon request. Hours of work will require some flexibility, but are typically during weekday, daytime hours depending on program and client requirements. Some evening and/or weekend work may be required.

This role will support a caseload of 20+ individuals living in the community who require assistance with mental health issues, concurrent disorders, dual diagnosis, and/or other complex issues within the Brant, Haldimand & Norfolk Counties, but primarily individuals residing in Brant County. Intake or RAAM duties may be included in this position.

A minimum of a BA or BSW and relevant experience is required, with demonstrated familiarity and understanding of Brant, Haldimand & Norfolk mental health & addiction services & system issues.

Additional Preferences &

Qualifications:

• Solid understanding of community mental health Case Management and Psycho-Social Rehabilitation and Recovery principles;
• Significant work experience in a mental health service environment;
• Current emergency first aid training and/or CPR training
• Excellent knowledge of local community programs;
• Effective interpersonal, verbal and written communication skills and experience;
• Strong organizational and computer skills; experience in Client Data Systems (EMH-Ware), Microsoft Office;
• Familiarity with psychiatric assessments and assessment instruments (ie. OCAN, GAIN-SS, OPOC) and progress reports;
• A current criminal records check is required.

Kim Dillon, Manager, Community Support

Final date to receive applications:
August 28, 2026

The Canadian Mental Health Association Brant Haldimand Norfolk (CMHA BHN) is an equal opportunity employer, and we value the importance of diversity, equity, inclusion and dignity in the workplace.

CMHA is committed to our workforce reflecting the diversity of the communities within which we work.

As such, we explicitly encourage applications from people with lived experience of a mental illness, persons with disabilities, members of Black, Indigenous and racialized communities, people of all sexual orientations, gender identities and expressions, and others who may contribute to the diversity of our staff.

We invite you to self-identify in your cover letter. Please let us know if you require accommodations throughout the application process.